About this item
Enhance and reinforce your customer service training with the flowchart poster displayed prominently in your classroom. This 17” x 11” poster is printed on heavy-duty stock and correlates to the HVAC Customer Service Handbook.
-Correlates to Steve Coscia’s books and DVDs
-Large 17" x 11" poster printed on heavy-duty stock
-Methodical Problem Solving Sequence
-Enhances Training & Instructional Design
-Serves as Daily Reminder to CSRs
