About this item
Twelve insightful & brief videos that are guaranteed to ignite your employee meetings & training sessions. Each video is filled with discussion starting concepts that simplify your meetings.
-The First Impression -Courtesy & Demeanor
-Working in Bad Weather -Teamwork & Service
-Fix The Thermostat -Soft Skills & Differentiation
-What to Eat in Summer Heat -Cognitive Capture
-Empathy & Expertise -Listening Skills
-The Power of the Pause -Problem Containment
